HOA INSIGHTS: How do Center Leaders Respond to COVID-19 Effects


Join the most significant professional exchange of the Business Services Sector on COVID-19 and its aftermath on March 25.

Venue: Online - Zoom

Main topics of the program:

  • Growth potential in light of COVID-19
  • Competitiveness
  • Operational model & location
  • Task and operation retention within Hungary
  • Sectoral cooperation
  • The role of HOA


  • Pál Gazda, Strategic Initiatives Leader at Genpact
  • Miklós Koczor, Snr Director - Site Lead GBS Budapest at Thermo Fisher Scientific
  • Melanie Seymour, Head of Global Client Sevice at BlackRock
  • Prabal Datta, General Manager and Delivery Center Head of TCS in Hungary
  • Rahul Malhotra, Senior Director – SSC Operations & Global Process Owner QTC at Avis Budget Group
  • Jeroen Strating, Manager Commercial Operations at ExxonMobil
  • Kornél Csajtai, Director, Center Head, Cognizant Technology Solutions Hungary
  • István Katona, Managing Director Celanase Hungary Kft.
  • Vanita Austen, Centre Head at Tech Mahindra
  • Praveen Anthony, Global Leader, Robotics Process Automation for HR at IBM


  • Vera Koltai, Principal, Head of Organization & Operations Competence Center, Hungary at IFUA Horváth & Partners Management Consultants

Participation in the event is free of charge, but registration is required in order to receive the joining instructions.

The discussions will be held in English.