HOA x Deloitte Business Breakfast


Business Breakfast | GBS operating model… where are we heading to?

Invitation | Hybrid event | 15th June 2022


Dear Sir or Madam,

I would like to invite you to the common business breakfast of the Hungarian Outsourcing Associations and Deloitte.

The event will take place both online and offline on June 15th, 2022 from 8:30 to 10:30 a.mDuring the event, we will cover the topic of center offices as a next generation operating model for GBS and SSC organizations. We will also highlight the importance of ESG and how shared service leaders can incorporate sustainability into their organizations’ service portfolio.

You may register for the event by clicking here!

Please note that seats for the in-person event have limited availability and registrations are on a ’first come first served’ basis.

I hope you will accept our invitation to our insightful event. Should you need any further information, please feel free to contact us at hoa@hoa.hu.


08:30 – 09:00 | Arrival, breakfast

09:00 – 09:05 | Welcome speech

Online event starts

09:05 – 09:25 | Topic introduction

Introducing the Center Office concept

Eszter Lukács, Director, GBS Consulting, Deloitte Hungary

ESG and its increasing importance for GBS firms

Réka Szücs, Service Line Leader, Sustainability & Climate Services, Deloitte Hungary

09:25 – 10:05 | Panel discussion hosted by Judit Forgács and Eszter Lukács

10:05 – 10:20 | Q&A session


Panel discussion speakers


Joost Muffels

EAME FVC Commercial Operations Manager Lead Functional Manager Product Solutions, ExxonMobil

Gábor Illés

Head of Finance Operations & Budapest Center, Syngenta

Dániel Postásy

Finance Director – Global Business Operations, Diageo

Judit Forgács

Member of the Board, HOA

Eszter Lukács

GBS Director, Deloitte Hungary